Privacy Policy

At InterHealth, we make every effort to ensure we protect your personal information. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

When you visit, register or order products or services on http://shop.interhealth.org.uk ("Website") you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us. Any personal medical information that is collected is not used beyond clinical decisions about dispensing products from our supplies shop.

About your privacy

InterHealth is registered under the UK Data Protection legislation.
We are committed to protecting the information we collect from you, which we use to enhance your experience of using our Website and to provide you with the goods or services you request from us. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you including our e-Newsletters, Occupational Health Services (OH), Psychological Services, Medicals, Workshops, MyHealth, travel health related products and teaching resources, travel health supplies including books. We may contact you by e-mail, telephone or by post.
If you change your mind about being contacted in the future, please let us know.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

About "cookies"

A 'cookie' is a file that we store in your web browser that enables us to recognise your computer when you visit the Website. We use cookies to track your progression through our Website and maintain your shopping basket. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you.

You may set up your computer to reject cookies by going to tools and selecting Internet Options and changing the setting under the Privacy tab to “Block all Cookies” although if you have "disabled" the cookies file in your browser, you may experience technical problems with some parts of the Website. (For example, products you have placed in your basket may be lost.) If you do not wish to receive cookies in the future, please let us know.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the Website and, where appropriate, through e-mail notification.

Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to the InterHealth team, engage@interhealth.org.uk at InterHealth Worldwide, 63 - 67 Newington Causeway, London SE1 6BD, United Kingdom. Tel: +44 (0) 20 7902 9000.